Parts & replacement support

Match the part.
Keep the configuration clear.

Start with the main equipment, a part marking or a previous order. Identify what needs replacing so the dimensions, connections and version can be checked.

Overseas parking control board with original terminal labels and connectors

Parking components

Accessories & replacement parts

Order components separately or with your parking equipment. Share the model and version so we can match the right part.

Metal enclosed parking equipment power supply

Power supply

Replacement power supply for parking equipment.

Match the output voltage, current and connector to your equipment.

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Overseas parking control board with original terminal labels and connectors

Parking control board

Control board for the overseas parking system configuration.

Send the board marking, equipment model and required connections.

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Unlit rectangular overseas LED dot-matrix display module

LED display module

Replacement module for parking information displays.

Confirm the display size, module version and connection.

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Black anti-collision radar with red and green indicator lights

Anti-collision radar

Vehicle detection component for a barrier installation.

Match the radar, mounting position and barrier controller.

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ZG-D3 straight boom sections with red and green LED strips

ZG-D3 LED boom

Straight barrier boom with LED and rubber strips.

Specify the required length, fixing and lighting connection.

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Begin with the information you have

A part number is useful.
An order reference works too.

You do not need a complete technical report to begin. Send what identifies the equipment and describe the part or change you need.

Discuss a repeat order
  1. Main product & version

    Use the model, order reference or equipment label. Include the controller, mechanism or mounting version if it is relevant and known.

  2. Part marking & requirement

    Give a part number or describe the component. Mention whether it is a like-for-like replacement or a proposed change.

  3. Quantity & destination, if known

    These help with the supply discussion. Photos or drawings can be shared by email after the initial enquiry.

Match against the main equipment

Identify the assembly
before choosing a component.

The product and configuration determine the parts to check. Ask about the specific item and confirm availability, supply scope and fitting requirements in the quotation.

Booms & advertising assemblies

Identify the boom type, length, fixing arrangement and mechanism. For advertising or lightbox equipment, include the graphic structure, lighting and replacement method.

Find the barrier

Detection & control connections

Identify the connected detector or controller and the main device. Check the required power, signals, terminals and version before considering a replacement.

Check a component

Gate & terminal mounting

State the gate cabinet and lane arrangement, or the terminal mounting version. Match the fixing points, dimensions and included hardware to that assembly.

Find the gate type
Overseas parking control board with original terminal labels and connectors

Compatibility & alternatives

Similar appearance
is only a starting point.

Use the part reference and the supplied version to check a replacement. A main product's external dimensions are not the dimensions of every component inside it.

Mechanical fit
Fixing centres, connection geometry, clearances and the complete assembly.
Electrical fit
Supply voltage, connector pinout and the signal required by the connected device.
Version & operation
Board, firmware or software version and any changes needed to use an alternative.
Ask for a matching check

Information for the replacement

Use the instructions
for that component.

Ask for the relevant installation, wiring or maintenance information when discussing the replacement. Include any device version and previous changes that affect the work.

Need help with a fault first?

Describe what the equipment is doing, any displayed message and when the problem occurs. Include the model and connected devices so the discussion can start with the relevant configuration.

Check the cause and required repair before ordering a component solely on appearance.

Describe the issue

Start a parts enquiry

Tell us what needs replacing.

A model, part reference or short description is enough to start. Add a previous order and quantity when available.