Privacy notice.

01

Scope & company

Shunjie refers to Huizhou Shunjie Intelligent Equipment Co., Ltd. （惠州顺杰智能设备有限公司）, the company operating this website.

This notice covers the information handled by this website's product enquiries, document requests, parts and technical support, and factory visit enquiries.

02

Information you share

The enquiry form asks for your request and at least one reply channel: an email address or phone / WhatsApp number.

Optional details

Your name, company, destination market, quantities, product selections and configurations, equipment or previous order references, and preferred factory visit dates.

Enquiry context

The selected enquiry purpose and originating page, together with a reference number, save time and follow-up status. Technical request identifiers help recognise a repeated submission.

Files & photographs

The form does not upload attachments. If you send a photograph or document by email or WhatsApp, it is handled through that communication channel.

Include only information needed to understand your request. Product searches do not require contact details.

03

Use & access

The details you provide support product selection and quotations, repeat orders, document requests, equipment or part matching, technical questions and discussions about factory visits.

Authorised members of our team use your enquiry to respond and follow up. Enquiries are saved in a private website inbox and sent to our sales team through our configured email service. Our hosting and email providers process the records needed to run these services. Enquiries are not published as website content.

Submitting an enquiry begins a conversation. Product configurations, quotations and factory visit arrangements are agreed with our team separately.

04

Cookies & technical records

Enquiry confirmation

A temporary cookie, sj_enquiry_view, helps show a saved enquiry summary in the browser used to submit it. It contains a random identifier rather than your contact details and is set for one hour. The confirmation link also expires after one hour. Blocking or clearing the cookie can prevent the summary from being shown; it does not delete the saved enquiry.

Administration login

WordPress uses cookies for administrator sign-in and related login or interface preferences. Browsing products and sending an enquiry do not require a customer account.

Submission protection

A short-lived counter uses a keyed, hashed form of the requesting IP address to limit repeated submissions. The counter expires after ten minutes without another accepted new submission. The original IP address is not added to the enquiry record by this feature.

Server access records

Our hosting and security services can record IP addresses, request times and requested URLs. URLs may include search terms or confirmation tokens. These technical logs are separate from the enquiry inbox.

The theme serves its fonts from this website. The enquiry form does not create a saved draft in browser local storage. Website security tools may process technical request data to protect the site and its administration area.

05

Retention & requests

We retain enquiry records for responding to requests, order and support follow-up, and applicable business record requirements. The website does not automatically delete an enquiry when its confirmation link or cookie expires. Retention of hosting and email records also depends on the services used to operate the website.

To ask about information you submitted, request a correction or discuss deletion, contact our team by email. Include your enquiry reference if you have one. Such requests are handled manually, and information may be needed to identify the record and confirm that the request comes from the person concerned.

06

Direct contact

Email and WhatsApp links open the communication service you choose. A message sent through those services is handled by the relevant service as well as its recipient; this notice describes the website form, not those services' own data handling.