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Shunjie Gate supports license plate recognition technology across numerous countries and regions, ensuring users worldwide can benefit from efficient and accurate license plate recognition services. Below is a list of some of the key countries and regions we support:

• Asia:

  • China
  • Taiwan (region)
  • Hongkong(region)
  • Singapore
  • Malaysia
  • India
  • Japan
  • South Korea
  • Indonesia
  • Thailand
  • Vietnam

• North America:

  • United States
  • Canada

• Europe:

  • United Kingdom
  • Germany
  • France
  • Italy
  • Spain
  • Netherlands
  • Sweden

• Oceania:

  • Australia
  • New Zealand

• Middle East:

  • United Arab Emirates
  • Saudi Arabia

• Africa:

  • South Africa

This list is just a sample of the countries and regions we support. Shunjie Gate is committed to continuously expanding our service range to provide broader license plate recognition support to users worldwide. If your country or region is not listed above, or if you have any specific inquiries about license plate recognition support, please contact our customer support team directly.

Shunjie Gate is committed to delivering exceptional license plate recognition (LPR) solutions with industry-leading accuracy and reliability:

High Accuracy Rate: Our LPR technology boasts an impressive accuracy rate of up to 99% under optimal operational conditions, ensuring dependable identification and verification of license plates.

Adaptability Across Regions: We have tailored our technology to maintain high performance globally, effectively accommodating a variety of license plate designs, alphabets, and environmental conditions unique to each country and region.

Cutting-Edge Technology: By harnessing advanced machine learning algorithms and optical character recognition (OCR) technologies, Shunjie Gate’s LPR system excels in accurately processing and recognizing diverse license plate styles and formats, even under challenging conditions.

Continuous Improvement: Our dedication to innovation drives continuous enhancements in our technology, aiming to address emerging trends in license plate designs and the evolving needs of our global clientele.

For inquiries about our technology’s performance in specific environments or to learn how our LPR solutions can benefit your operations, please reach out to our customer support team for personalized assistance.

Yes, Shunjie Gate provides comprehensive tutorials and step-by-step instructions to assist with the installation of our products:

• Installation Manuals: Each product comes with a detailed installation manual that covers everything from unpacking to setup. These manuals are designed to guide you through the installation process smoothly and efficiently.

• Technical Support: If you encounter any difficulties during installation or have specific questions, our dedicated technical support team is here to assist you. We offer support via phone, email, and live chat to ensure your installation process is as seamless as possible.

We are committed to ensuring that our customers have all the resources and support they need for a successful installation. For access to our tutorials, manuals, or to inquire about upcoming training sessions, please visit our website or contact our customer support team.

Shunjie Gate, with 16 years of manufacturing experience in China, offers competitive pricing tailored to the diverse needs of our customers, ranging from individual purchasers to wholesalers and enterprises requiring customized solutions:

• Individual Purchasers: For personal or small-scale use, we offer market-competitive prices. Our direct sales model ensures you receive high-quality products without the premium cost. Please visit our product catalog or contact sales for detailed pricing.

• Wholesalers: We provide special wholesale pricing to support our partners in distributing Shunjie Gate products. Our wholesale program includes volume discounts, promotional materials, and dedicated support to help you succeed. For wholesale pricing, please apply through our partner portal or get in touch with our sales team.

• Enterprise Customization: For businesses seeking tailored solutions, we offer customized product development to meet specific operational requirements. Pricing for customized projects is determined based on the scope of customization, development effort, and order volume. Our team works closely with you to ensure a solution that fits your budget and exceeds your expectations. Contact our enterprise sales division for a consultation and quote.

Shunjie Gate is committed to providing value to our customers through competitive pricing, exceptional product quality, and comprehensive after-sales support. Whether you are an individual, a growing distributor, or a large corporation, we have the right pricing structure to meet your needs.

Q: What is the warranty period for Shunjie Gate products?

A: Shunjie Gate offers a one-year warranty from the date of purchase, covering manufacturing defects and performance issues. Some products and components may be subject to longer warranty periods. For detailed information, please refer to the product manuals or contact our customer service team.

Q: What should I do if my product encounters a problem?

A: If your product develops any issues within the warranty period, please contact our customer support team via phone, email, or live chat. We will provide diagnostic services and arrange for repair, replacement, or another appropriate solution based on the situation.

Q: What types of after-sales services do you provide?

A: We are committed to offering comprehensive after-sales services, including but not limited to:

• Technical support and troubleshooting
• Repair services (free of charge within the warranty period and paid services outside of the warranty period)
• Part replacement
• Regular maintenance and inspection
• User training and operational guidance
• Online resources, such as user manuals and FAQs

Q: What is the response time for after-sales service?

A: We aim to provide initial feedback within 24 hours of receiving a service request. For urgent issues, we strive to offer support as quickly as possible. The specific time for repair or replacement depends on the complexity of the issue and the availability of necessary parts.

Q: How can I extend the warranty period for my product?

A: For customers interested in extending their warranty period, we offer warranty extension services. For more details and pricing, please contact our sales team.

Q: How long does it take to process an order?

A: Orders are typically processed within 1-3 business days. Custom or bulk orders may require additional processing time, which will be communicated during the order confirmation stage.

Q: What shipping options are available, and how much does shipping cost?

A: We offer a variety of shipping options to meet your needs, including standard, express, and overnight shipping. Shipping costs depend on the weight of the package, shipping method selected, and the destination. Accurate shipping costs will be calculated and displayed at checkout.

Q: Do you provide international shipping?

A: Yes, Shunjie Gate offers international shipping to select countries. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer. For more details on international shipping, please contact our customer service.

Q: How can I track my order?

A: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order’s progress online. If you have any questions about your order’s status, our customer service team is here to help.

Q: What should I do if my order arrives damaged or if there are missing items?

A: If your order arrives damaged or if there are any discrepancies, please contact us within 48 hours of receipt. Provide us with your order number, a detailed description of the issue, and any relevant photographs. We will work swiftly to resolve the problem to your satisfaction.